SFMSP Refined Sales Script

[INTRODUCTION & QUALIFICATION]

Greeting and Qualification

"Good [morning/afternoon], is this [Prospect's Name]? Hi [Prospect's Name], this is [Your Name] from SFMSP.com. We help businesses maximize their Salesforce potential. Quick question - are you currently using Salesforce?"

If Yes: Hook

"Great! I've got an offer that's been turning heads for Salesforce users. We're offering unlimited Salesforce support for a fixed monthly fee that's saving our clients up to 60% compared to in-house solutions. Do you have a few minutes to chat about how we could potentially revolutionize your Salesforce experience?"

If No: Pivot

"I see. Are you using any other CRM system to manage your customer relationships and sales processes? [If yes] Our expertise could still be valuable in optimizing your current system or exploring if Salesforce might be a good fit for your needs. Would you be open to a brief discussion about enhancing your CRM capabilities?"

[EARLY DISCOVERY]

Current Salesforce Management

"Before we dive deeper, I'm curious about your current Salesforce setup. Do you have internal admins managing your Salesforce instance, or are you working with consultants?"

Follow-up Questions

"How satisfied are you with your current Salesforce management? What aspects are working well, and where do you see room for improvement?"

[PROBLEM IDENTIFICATION]

Identify Pain Points

"Many businesses we work with face challenges like [mention 2-3 common issues based on their previous answers]. What's been your biggest hurdle in managing your Salesforce instance and sales processes?"

[SOLUTION INTRODUCTION]

Introduce Your Solution

"Based on what you've shared, I think our managed Salesforce services could be a game-changer for [Prospect's Company]. Our approach not only reduces costs but also enhances efficiency and reliability. Let me break down what makes our offer so special:"

1. Unlimited Support Hours

Imagine never worrying about surprise bills or limiting your Salesforce questions. You get all the help you need, when you need it.

2. Fixed Price of $3,400/month

This is a whopping 38% discount from our regular rate, saving our clients 40-60% compared to in-house solutions.

3. No Lock-In Contract

We're so confident in our service that you stay because you want to, not because you have to.

4. Comprehensive Service Package

You get it all - daily administration, workflow optimization, lead processing management, data quality control, custom reporting, user training, and 24/7 support. It's like having a complete Salesforce team at your fingertips.

5. Free 2-Week Trial

Test-drive our service risk-free.

[ENGAGEMENT]

Engage with a Question

"Looking at these benefits, which aspect do you think could be most valuable for [Prospect's Company]?"

[HANDLING OBJECTIONS]

Address Common Objections

"I understand you might have concerns. Many of our clients initially felt they were managing okay on their own or with their current setup. However, they found that our services allowed them to redirect valuable internal resources towards more strategic initiatives, leading to better overall business outcomes."

[PROPOSE NEXT STEPS]

"Given what we've discussed, I think our service could make a significant impact on your [specific challenge mentioned]. Here's what I propose: Let's set up a 20-minute call where I can show you exactly how we'd address your specific Salesforce challenges."

"As a bonus, if we have that call, I'll include our 2-day consulting health check for free. You'll get a comprehensive report on your Salesforce setup - that's a $1,100 value, no strings attached. How does [suggest a day/time] work for your schedule?"

[CLOSE]

"Thanks for your time today, [Prospect's Name]. I'm excited about the potential impact we could have on [Company Name]'s Salesforce performance. I'll send you a calendar invite for our call. Feel free to reach out if you have any questions before then. Have a great day!"